Amazon FBA Inspection & Testing

Visible-condition checks and count reconciliation are included in standard prep with no separate general quality-check fee. Detailed inspection or testing beyond that included scope requires an approved quote.

Standard prep includes the visible-condition review and count reconciliation we can perform while handling inventory: visible damage, miscounts, label problems, packaging issues, and shipment-plan mismatches. When a seller needs a deeper documented scope, such as sample-based inspection, date verification, or functional testing, HPPP defines that scope and price in an approved quote before work begins.

What the included visible-condition check covers

• Visible damage. Crushed cartons, water damage, punctures, dented retail boxes, broken seals, leaking units, torn poly — photographed and flagged.
• Count / quantity verification. Sellable units counted against the seller’s shipment plan and packing list. Overages, shortages, and wrong items are documented before prep continues.
• Label readability and accuracy. FNSKU labels checked for legibility, correct SKU match, and clean scan orientation. Smudged, peeling, or mismatched labels are flagged.
• Packaging condition. Retail packaging inspected for damage that would affect Amazon receiving or customer experience. Loose caps, broken inserts, sticker residue, missing manuals where applicable.
• Poly bagging and labeling issues. Bags too large or too small for the unit, missing or improperly sized suffocation warnings, FNSKU placement issues that would interfere with scanning at receive.
• Expiration / lot dates where applicable. For products that carry dating, we record dates and flag short remaining shelf life per your instructions.
• Mismatch against the shipment plan. Wrong items, wrong quantities, wrong SKUs, retailer-substitution surprises, and unauthorized supplier swaps documented with photos.

Included review vs. detailed inspection or testing

The included review covers visible condition and count reconciliation during standard prep. A detailed inspection or testing engagement has a separately approved scope, method, sample size, acceptance criteria, and quote. HPPP does not add a separate general QC fee.

Problem-package flagging

Some packages can’t be reconciled cleanly. An inbound tracking number that doesn’t match any expected shipment, a package missing required documentation, a unit category you haven’t approved for prep, or a damaged shipment that needs a decision before further handling — we hold these as problem packages, photograph them, log them, and notify you for direction. Problem-package research is billed separately when applicable, and turnaround on the rest of the shipment is not held hostage by one unresolved exception.

What we handle

How an approved detailed inspection runs

1. You submit an intake request describing the shipment, expected volume, and any specific check priorities.
2. We confirm acceptance after a capacity review.
3. You send the shipment plan, packing list, FNSKU file, prep instructions, and inbound tracking numbers.
4. Inventory arrives. We photograph the inbound condition and open per your authorization.
5. We perform the included visible-condition and count review, plus any detailed inspection or testing defined in the approved quote.
6. Anything outside the acceptable threshold becomes an exception with photos and a written note. Problem packages are held and escalated.
7. Cleared units move through prep and into outbound staging.
8. You receive a completion update with counts, exceptions, photos, and outbound tracking.

When detailed inspection or testing is useful

A quoted inspection can be useful when the seller cannot inspect a supplier directly or when a product category needs checks beyond visible condition and count. The approved scope can define sample size, date or lot verification, packaging criteria, or functional testing where HPPP has the capability to perform it.

We do not assume a 100% inspection of every unit. The quote states what gets checked, how it is checked, what evidence is produced, and what requires the seller’s decision before outbound.

What to send us

For a quote-required detailed inspection or testing job, send:

• Inspection scope per SKU: what to check, what to flag, and the tolerance for partial damage or short-dated stock.
• Expected shelf-life or expiration window for date-sensitive items.
• Sample photos or references of acceptable condition.
• Shipment plan, SKU list, FNSKU labels, and inbound tracking numbers.

How inspection fits with our other services

The included visible-condition review runs alongside FNSKU labeling and feeds directly into FBA shipment prep. Quote-required detailed inspection or testing is performed only to the approved scope. Damaged or short-dated units do not move forward without a written exception decision from you.

What we do not promise

The included review is a visible-condition and documentation check. It is not a destructive test, a forensic inspection, an authenticity certification, or an Amazon receiving guarantee. We do not open sealed retail packaging unless the approved scope authorizes it; we do not detect concealed damage inside sealed manufacturer cartons; and we do not certify product authenticity, safety, or compliance. Functional or other detailed testing is performed only when an approved quote states the exact scope. We do not guarantee Amazon acceptance, Amazon receiving speed, inbound defect outcomes, reimbursement eligibility, defect prevention at the fulfillment center, listing-level outcomes, or any specific account-health effect.

Where we are

High Plains Prep & Pack operates from 700 1st Ave S, Great Falls, MT 59401. Reach us at info@highplainsprep.com or 406-454-3333. Listed on Amazon Service Provider Network under FBA Prep & Packaging.

High Plains Prep & Pack is an independent prep service and is not affiliated with, endorsed by, or partnered with Amazon.com, Inc. Service availability is subject to advance shipment approval, capacity, and applicable insurance and licensing. Included checks are limited to visible condition and count reconciliation. Detailed inspection or testing requires an approved quote and does not guarantee Amazon outcomes.